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Citamed has become an indispensable part of our office. It has helped us a lot with organizing appointments , attendance and punctuality of patients. – Elizvette Díaz, Chiropractic Clinic Manager
Call us now! +1-787-490-0490
Email : info@citamed.net
Why CITAMED?
Easy to Use
Using the latest technology, Citamed connects your electronic calendar or appointments management system with our automatic call & messaging platform. This self-contained and highly integrated design, saves time and money – avoiding the laborious task of manual data entry.
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Cost Effective
Citamed improves administrative efficiency by automating repetitive processes (such as appointments’ confirmations) and frees staff time to address higher-valued tasks (such as patient care and billing). We assure you that Citamed… PAYS FOR ITSELF!
More InfoBENEFITS
- We use our own phone lines – not yours.
- Your phone number as Caller ID.
- Multiple calls or texts by appointment.
- Real time responses in our website.
- Custom Reports.
- Fully bilingual (English & Spanish)
- Custom Messages:
- By Doctor
- By Patient
- By Visit Type
- Confirmation, notification or reminder
How it works?
Citamed connects to your EMR, EHR, or electronic calendar directly, extracts your appointments data (Name, phone #), and sends it to our servers. Additionally, appointments can be inserted directly from our web page.
The day before the appointment (or any day of your choice), Citamed calls or texts your patients and provides them with options to confirm or cancel their appointment. With the click of a phone key, the patients select the option they want.
Finally, the day of the appointment, the staff at your clinic or office can access our website to see a summary of responses (eg.: confirmed, cancelled) to the calls that were made to each one of your patients. You can also print a detailed report with all patients and their responses.
Citamed connects to your EMR, EHR, or electronic calendar directly, extracts your appointments data (Name, phone #), and sends it to our servers. Additionally, appointments can be inserted directly from our web page.
The day before the appointment (or any day of your choice), Citamed calls or texts your patients and provides them with options to confirm or cancel their appointment. With the click of a phone key, the patients select the option they want.
Finally, the day of the appointment, the staff at your clinic or office can access our website to see a summary of responses (eg.: confirmed, cancelled) to the calls that were made to each one of your patients. You can also print a detailed report with all patients and their responses.
