Citamed connects to your EMR, EHR, or electronic calendar directly, extracts your appointments data (Name, phone #), and sends it to our servers. Additionally, appointments can be inserted directly from our web page.
The day before the appointment (or any day of your choice), Citamed calls or texts your patients and provides them with options to confirm or cancel their appointment. With the click of a phone key, the patients select the option they want.
Finally, the day of the appointment, the staff at your clinic or office can access our website to see a summary of responses (eg.: confirmed, cancelled) to the calls that were made to each one of your patients. You can also print a detailed report with all patients and their responses.